“We are able to repeat processes, nothing slips through the gaps and that means we can maintain the standard of professionalism we want. In many cases, we have been able to eliminate physical handling of paper, that has helped us and has resulted in spending less time on admin and more time with our clients.”

“ABM have provided customisations required to meet the special reporting needs and EDI requirements for dispatching orders from our Sydney warehouses.”

“For managers, a major benefit of the system is the total visibility of business activity, which they didn’t have before. We previously couldn’t filter down to a job-by-job basis, it was very disjointed but now there is consistent workflows and reliable detail.”

“Not only has it significantly simplified our production process but it’s ability to quickly forecast materials has given us a real competitive advantage in our industry.”

“I would recommend VCare to other facilities. Technology is the future and I find the VCare team very approachable and easy to talk to which is incredibly important when choosing a software package.”

“The software is accessible anytime, anywhere. I can access it very easily, whether that be residential, or information about maintenance or something particular about specific to a particular unit.”

“I especially like the care planning side of VCare and how we can customise the solution to suit our individual needs.”

“VCare helps us keep track of who has seen a resident, when they were seen and what happened to the resident.”

“It means we better place out time, but it also gives more accuracy about what we know about our residents. So our data is more accessible, and its more accurate and we can see where the gaps are.”

“Staff are enjoying the VCare Any-ware application. They can easily make their notes, update their information or if they want to fill in some stuff with the residents themselves, then they can. Staff have it right there, and they can show the resident what they’ve got/put and involve the resident a bit more in their…